Building a Better Healthcare Agency

At INL, we’re focused on delivering our best work to our clients. Explore more on the pillars guiding our approach towards becoming a better healthcare agency.

As an international healthcare marketing agency, we’re the gateway that connects essential businesses with the people. Such a privilege comes with a slew of responsibilities, and we’ve often been asked how we approach working with leading healthcare practices all over the world.  

The essence of healthcare boils down to serving the community. For us, this is carried forward through our work by committing to processes and practices that are sustainable and beneficial for the future. Here’s how we bring this to life:


Moving with purpose 

Marketing for healthcare isn’t the same as it is for other industries; it’s not just about selling a service, but about creating a movement. This starts with the patient-practitioner relationship, cementing trust, authenticity and the fulfilment of essential needs.

We’re communicating purpose through the stories that we tell so that customers want what you have to offer as well as understand their needs, values and motivations to provide exceptional customer service.


Creating a culture of sustainability

At our agency, sustainability is ingrained in the very DNA. We strongly believe that every business has a responsibility to protect and improve the environment in which it operates, and healthcare is no exception. We’re constantly looking for ways to reduce our environmental impact, and we share best practices with our clients so they can do the same.

We also use our sustainability pillar to amplify our social impact, building an enhanced employee culture from within to ensure that we’re able to deliver our very best. 


Innovative Impact

Innovation is an ongoing journey that requires constant learning, experimentation and questioning of what we thought we knew. In healthcare, this means being open to new technologies and approaches that might improve patient care or reduce costs. We’re always striving for innovation because it’s what will help us serve our community better in the years ahead.


Client-centric focus

We always put our client’s needs first and work tirelessly to ensure that they are getting the best possible care. We believe that in order to truly serve our clients, we need to be in it for the long haul. This means growing with them and adding value to their brand. We’re not here to simply fulfil orders but to create a lasting partnership.


Focusing on the Future 

We don’t take healthcare lightly, and it will play a crucial role in the future of our world. With healthcare expanding rapidly into new markets, we work diligently to stay ahead of the curve by focusing on our client’s needs.

This means that we not only develop marketing plans according to our client’s specific needs but also keep abreast of industry changes so that we can provide the best possible service. 

In short, it’s all about keeping things simple for our clients and always putting their best interests first. If this sounds like the kind of agency that you’d love to collaborate with, please don’t hesitate to give us a call.